Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Account information you provide when registering for or using the Service, such as name, email address, and authentication identifiers from your identity provider (for example, Apple or Google sign-in).
• Content you submit through the Service, including audio recordings, transcripts, notes, and any other material you upload, generate, or share.
• Usage and device information such as device type, operating system, application version, identifiers, IP address, log data, approximate location derived from IP address, and information about how you interact with the Service.
• Communications you send to us, including support requests and feedback.

We do not knowingly collect information from children. If you believe a child has provided us with information without appropriate consent, please contact us so we can take appropriate action.

2. How We Use Information

We use information for purposes that include:

• providing, maintaining, securing, and supporting the Service;
• processing audio and other content to generate transcripts, summaries, and other outputs;
• authenticating users, preventing fraud and abuse, and enforcing our terms and policies;
• diagnosing and fixing problems, and otherwise operating, evaluating, and improving the Service;
• communicating with you about the Service, including service announcements, support replies, and security notices;
• complying with applicable laws, regulations, and legal process, and responding to lawful requests from public authorities; and
• for any other purpose disclosed to you at the point of collection or to which you have consented.

3. How We Share Information

We may share information in the following circumstances:

• Service providers. With vendors and processors that perform services on our behalf, such as cloud hosting, storage, authentication, speech recognition, model inference, analytics, error reporting, and communications. These parties are permitted to access information only as needed to perform their services and are required to protect it.
• Care or research teams. Where the Service is deployed in a clinical or research context, content you submit may be made available to the personnel responsible for that context, in accordance with the arrangements under which the Service is provided to you.
• Legal and safety. When we believe in good faith that disclosure is required by law, regulation, legal process, or governmental request, or is necessary to enforce our terms, protect our rights or property, or protect the rights, property, or safety of any person.
• Business transfers. In connection with, or during negotiations of, any merger, sale of assets, financing, reorganization, bankruptcy, or acquisition of all or part of our business by another company.
• With your direction or consent. For any other purpose disclosed to you and to which you have consented.

We do not sell personal information in exchange for monetary consideration.

4. Data Retention

We retain information for as long as is reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and the purposes for which it is processed. When information is no longer required, we will delete or anonymize it, or, if that is not possible, securely store it and isolate it from any further processing.

5. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of any information. You are responsible for safeguarding your credentials and for any activity that occurs under your account.

6. International Transfers

The Service may be operated and accessed from, and information may be processed and stored in, countries other than your country of residence. Data protection laws in those countries may differ from those in your jurisdiction. By using the Service, you acknowledge that information may be transferred to and processed in such locations.

7. Your Choices

Depending on where you live, you may have rights with respect to your personal information, such as the right to access, correct, update, port, or request deletion of certain information. You can exercise many of these choices directly through the Service’s settings, or by contacting us. We will respond to verifiable requests as required by applicable law. We may decline requests in whole or in part where permitted, including where doing so would adversely affect the rights of others or where we are required to retain the information.

8. Cookies and Similar Technologies

We and our service providers may use cookies, web beacons, local storage, software development kits, and similar technologies to operate the Service, remember your preferences, authenticate you, measure usage, and improve performance. You can configure your browser or device to limit certain of these technologies, but doing so may affect the availability or functionality of parts of the Service.

9. Third-Party Services and Links

The Service may contain links to, or interoperate with, websites, applications, or services operated by third parties. We are not responsible for the privacy practices of any third party, and the information you share with them is subject to their own privacy policies. We encourage you to review those policies before providing them with any information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to notify you, such as by posting the updated Policy on the Service with a new effective date. Your continued use of the Service after the updated Policy takes effect constitutes your acknowledgment of the changes.

11. Contact

Questions about this Privacy Policy can be sent to the contact address published on the Service.